Billing agent
Builds clean claims, works every denial and posts every payment, so you get paid in full, and faster.
- 4 skills · 21 tasks
- Priced by the task
What it handles
The jobs it takes off your team. Pick one to see everything it does.
Claims & denials
Builds clean claims, fixes rejections and works every denial.
- Builds, scrubs and submits claims
- Scrubs superbills
- Fixes clearinghouse rejections
- Reworks denials
- Builds appeal packets
- Follows up on aged claims
Eligibility & prior auth
Checks coverage before the visit and handles prior authorizations.
- Checks eligibility electronically
- Checks payer portals
- Finds missing insurance
- Handles prior authorizations
Payment posting
Posts every payment and keeps the books in balance.
- Posts insurance payments
- Posts patient payments
- Posts into outside systems
- Works the income queue
- Manages the queue end to end
- Resolves credit balances
Invoicing & chargebacks
Sends statements on time and answers every chargeback.
- Sends invoices
- Runs statement cycles
- Watches payment plans
- Keeps cards up to date
- Builds chargeback packets
Hands to a person when
These always wait for someone on your team. You approve first.
Anything that moves money
Refunds, write-offs and payment plans wait for your OK.
A denial it can't resolve
It hands it over with what it tried and where it stopped.
A payer asks for a person
Calls and requests for a human go straight to your team.
Works inside your tools
It signs in to the software you already use, and works there the way your team does.
Your EHR
Reads the visit and builds the claim from it.
Payer portals
Checks coverage and the status of every claim.
Clearinghouses
Submits claims and fixes what comes back.
Priced by the task
You pay for each task it finishes. If an agent ever costs more than the staff time it saved, we waive the difference.
