By hand
The old way
- The same patient typed into three systems
- Eligibility checked by phone, one payer at a time
- Denials found weeks later, reworked by hand
- Faxes sorted at the end of a long day
Why it matters
For every hour doctors spend with patients, nearly two more go to screens and paperwork. That's the time we're here to give back.
With MyRelay
The MyRelay way
- Agents carry the work between your systems
- Eligibility checked before every visit
- Claims cleaned up before they go out
- Faxes read, filed and routed as they arrive
How we build it
Proven technology, made for people.
(01) Care comes first
Time with patients is the point. Everything we build is there to protect it.
(02) Proven, then smarter
Technology healthcare already trusts, with AI on top to make it better.
(03) Every practice counts
From a solo practice to a large group. You pay by the task, so the price fits your size.
(04) Time is the measure
We judge every agent by one thing: the hours it gives back.
Our promise
What every practice can count on.
Every task saves you money.
If an agent ever costs more than the staff time it saved, we waive the difference, and you'll see it on your statement.
- Every agent has a human hand-off.
- Every task leaves a record of what was read, what changed, and when.
- Patient data stays on our own servers, securely hosted in the United States.
Our team
The people behind MyRelay built a healthcare-only payment processor, a certified EHR and a billing company, and they still run them.
Jeremy ShinerChief executive
Runs sales operations at Myriad Systems, and owns MyRelay's pricing, its guarantee and its partner channel.
Enis TahirajChief technology officer
CTO of Myriad Systems. Leads the architecture, the model hosting and the HIPAA environment the agents run in.
Ryan CallowayHead of partnerships
Builds MyRelay's channel with resellers and independent agents across healthcare.
Trae WhitmanHead of operations
Runs onboarding, so every practice is up and running with its agents in its first weeks.
- MedTech Breakthrough Award 2026
- U.S. Bank · Elavon Award 2025
- ONC-certified EHR
- Endorsed by HCEC