Legal

Business Associate Agreement

Before any agent runs, your practice and MyRelayAI, LLC sign a Business Associate Agreement. Here's what it covers.

Updated 11 November 2026Draft for legal review

What it covers

How MyRelay may use and protect patient information while agents and Ask MyRelay work for your practice.

  • Storage on servers MyRelay owns, securely hosted in the United States.
  • Access kept to the task at hand.
  • A record of every task.
  • Every system an agent connects to, each consented to separately.

When it's signed

When your practice turns on agents. Agents start once it's signed.

If you're on Myriad

It's a direct BAA with MyRelayAI, LLC, and it adds to your existing Myriad BAA: everything that one covers stays covered. Credits carry no patient information.

Read it first

We can share the BAA language before you sign, with the rest of the security pack.

Book a demo

Send your details and a person gets back to you, or pick a time that suits you.