Practice and patient data
Agents and Ask MyRelay work with your practice's data under a Business Associate Agreement. It stays on servers MyRelay owns, securely hosted in the United States, and our own model is the only AI that reads it.
How it's used
Only for the work your practice asks for: answering questions, drafting, and the tasks your agents run. Our model learns from your practice's own completed work, so it does that work better for you.
- Every task leaves a record your practice can review.
- Read tools and write tools are kept apart, and writes happen only inside a task.
Patients
Every message to a patient is consent-checked under the TCPA, sent inside quiet hours and frequency limits, and an opt-out is honoured across every agent.
This website
When you send the demo form, we keep your name, work email, practice and what you'd like to hand over, so we can get back to you.
The only thing this site stores in your browser is your light or dark setting.
Your choices
You can ask to see, correct or delete what you've sent us through the form.